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What is operational resilience?

How to help your organization achieve the ability to “keep calm and carry on.”

Operational resilience is an organization’s ability to keep providing services to customers, despite a sudden disruption. Previously, that idea was synonymous with business continuity or disaster recovery. But thanks to advances in technology and the digital transformation of business processes, operational resilience has now evolved into a blend of business continuity, vendor risk management, cybersecurity, and more.

In this eBook, we explore how risk assurance professionals can approach operational resilience. You’ll also discover:

  • What boards and regulators want to know about operational resilience.
  • Who should own operational resilience—and the roles risk assurance and management functions play.
  • How to assess and test for operational resilience.

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